Website Terms of Use and Disclaimer

1. Purpose of this website

This website is operated by KUPO CO., LTD. and provides KUPO Stage product information, technical resources and enquiry services. It does not currently offer direct online ordering or payment. Enquiries, orders placed by email and in-store purchases are handled according to the terms confirmed for each transaction.

2. Product information and order confirmation

We aim to keep website information accurate and may update it as products or supporting materials change. Images, illustrations, videos and application examples may show optional accessories that are not included in the scope of supply.

Before ordering, please confirm the model, specifications, compatibility, accessories, price, delivery schedule and other transaction terms with us. If information differs between the website, a catalogue or a data sheet, please contact us for clarification. Subsequent website updates do not automatically alter an existing agreement or limit our statutory responsibilities for product information and advertising.

3. Safe use and professional assessment

Website information and application examples do not replace product instructions, site-specific risk assessments or professional design. Products involving electrical power, load-bearing applications, stage rigging or structural installation should be selected, installed, inspected and operated by suitably competent persons in accordance with their ratings, instructions, site conditions and applicable requirements.

Compatibility, working load limits and restrictions may vary by model. Do not assume that products are interchangeable based solely on their appearance or website examples.

4. Orders, after-sales service and consumer rights

Pricing, payment, delivery, warranty, repair and return arrangements are governed by the information provided before the transaction, the agreed terms and applicable law. Specifications, production scope and cancellation arrangements for custom-made products should be confirmed before ordering.

Any exception to statutory cancellation rights must meet applicable legal and disclosure requirements; describing an item as “custom-made” does not automatically establish an exception. Nothing in these terms excludes or limits consumer rights, warranties or liability that cannot lawfully be excluded or limited.

5. Intellectual property

Text, images, videos, designs and other website materials belong to KUPO CO., LTD. or their respective rights holders. Unless permitted by law or authorised by the rights holder, these materials may not be reproduced, modified, distributed or used commercially. Third-party trademarks and brand names belong to their respective owners.

6. External links and availability

This website may link to third-party websites or document services. Those services are operated independently and are subject to their own terms and privacy policies.

We take reasonable steps to maintain this website but do not guarantee uninterrupted availability or error-free content. Please report errors or questions to stage@kupo.com.tw.